Managers and other business leaders are always looking for this secret ingredient. This feature will change the way their teams work by making them happier, more inspired, more creative and more productive. More than anything, leaders want their employees to be engaged and to know the company they work for.
There are many, many things that business owners can try and incorporate into a workflow to try to boost the productivity of their employees. However, the value of corporate interdependence is often forgotten and discounted. The power of understanding peers from other departments should not be underestimated.
Too often, the workforce is divided into groups of specialists responsible for specific tasks. There’s the marketing team on the third floor, the sales team across the hall, and the production people in the box farm. In other cases, it may be the scientists on the first floor and the politicians on the second. Either way, while this separation can help with focus, it can often lead to a disconnect in the company that hinders more than it helps.
Real benefits of interdepartmental communication
Communication between departments has many benefits, especially for new employees establishing a relationship with the company. Taking the time to make sure new hires understand the foundations the business is built on is critical to long-term success. A good understanding of how the sales team feeds into the success of the supply chain or decision makers who understand the science they rely on can make a huge difference in knowledge of the business and how different factions come together to make the whole thing a success.
Understanding the work of a colleague in a different department can play a role in creative thinking. If both groups are working on a similar problem, why not collaborate early to avoid confusion later? Likewise, a solid baseline of the challenges other departments face and the rules they must follow can help build trust and communication, making the company a more collaborative, efficient, and united front.
In one example, scientists found that when communication barriers were lowered for doctors and healthcare specialists, they could come to common understanding of patient treatment faster. Not only that, but this cross-departmental collaboration has played a major role in reducing medical errors, lowering healthcare bills for patients, and improving patient satisfaction with their care experience. health.
Collaboration helps everyone
Several studies indicate that excellent company support and communication can go a long way in creating a happy and productive workforce. Far too often, employees feel stressed and overworked. In many scenarios, they feel like they don’t have anyone who really understands their job or the specific constraints it brings.
Increased interdepartmental collaboration and understanding can help alleviate some of these issues. A better understanding of the workloads people are under can help build empathy in other departments. Improving communication is an important factor in setting realistic deadlines, understanding expectations, and developing a more comfortable work environment where issues can be easily communicated.
As generational change begins to occur in the workforce, this concept is more important than ever. Research shows that the rising Gen Z is very attached to interconnected and communicative office spaces. They are invested in work for companies that value their mental health above profits. Facilitating office connections is a great way to show that the company cares about you.
Hosting a company event or two is a great way to start conversations and boost cross-departmental communication. But we have to go further from there. Lasting relationships and understanding don’t spring from one or two company-sponsored interactions a year.
Instead, companies should focus on creating a culture of curiosity and personal growth. Whenever possible, employees should be encouraged to take the time to find out what other people in different departments are doing. This can mean many different things, from attending monthly workshops or briefings on what other departments are working on, to shadowing another department for about a week.
Ultimately, the experience can help employees feel more connected to the company they work for and better prepared to explain company-wide goals. This can build trust and reduce confusion related to work and deadlines taken on by other departments. Likewise, it can foster relationships that not only help the company boost creativity and productivity, but also improve the mental health of employees under a lot of stress.
Breaking down barriers between different departments is not easy and it certainly does not happen overnight. However, it can be a real way to facilitate lasting benefits for everyone involved. Corporate events can be a great place to start, but it’s essential to create a culture shift where this interconnection is highly valued.